[後續] Toyota Auris 變速箱掛點 非個案!另有澳洲招回情報!

事前提要([心得] Toyota Auris 變速箱掛點):https://goo.gl/24Go8J

鄉民分享:

車板的各位,大家好!

文章Po出後,回響很大,有相同狀況的車友聯絡我,

原來我不孤單,也成立一個Line群了 (都是換變速箱的苦主)

以下開始畫重點,有選修的同學請仔細聽好

1.我是高危險群嗎?症狀如何?

目前來看,都是3000公里已下就出問題,只要你能跑超過4.5000,恭喜你過關

失去動力,都是在低速的時候,個人推測跟Direct shift這個一檔設計有關,

建議遇到請勿慌張,立刻閃雙簧燈靠邊,

並且撥打原廠保固專線叫拖車,不是車險的喔!

全載+500,是車主自己要付

2. 扭力轉換器

就目前資訊來看是扭力轉換器出問題,和泰是連變速箱一起換

什麼是扭力轉換器?

學長我回去查完資料再跟大家分享

3.維修時間

從壞掉進廠,開始快則一周,慢則半個月,建議一開始就跟業務申請代步車

有苦主板橋買車,苗栗修車,沒辦法申請代步車GG

業代跟保養廠同廠會比較好處理

4.完工注意定位及擦傷

雖然拆變速箱碰到的零件不多,但是左前輪跟左前控制臂會卸下,

還是建議完工後,定位一下

另外,因為沒有動力,在維修廠內都是用推的,漆很容易刮傷,請選修的同學注意

5.招回

目前來看,是8月到10月出廠的Auris有問題,詳細可以參考上一篇

因為我們都只能接觸第一線的維修人員跟業代,

是否召回? 只能再等等看了

6.碰到怎麼辦?

基本上目前Auris變速箱和泰出保固都算乾脆,到可以放寬心

目前車還在維修廠躺好躺滿,

有遇到變速箱狀況的車主,可以站內信給我,加入line群

今天的課程就到此結束,下次再見

[情報] 澳洲Auris召回更換變速箱(中文)

轉錄自
https://goo.gl/Hdsfr2

Toyota Australia has today announced that it will initiate a safety recall on
2,640 Toyota Corolla 2.0L petrol engine vehicles (Model No. MZEA12R) produced
from August 2018 – October 2018. Approximately 1,100 of these vehicles are
currently with Toyota Australia and will be rectified prior to being
delivered to guests.
Toyota澳洲安全召回總數2640台於2018年8月~9月生產的Auris 2.0自然進氣汽油版
約有1100台會在交車之前完成

This recall is due to a problem with the torque converter in the Continuously
Variable Transmission (CVT) assembly.
這樣召回主因是CVT變速箱裡面的扭力轉換器

There is a possibility that due to a manufacturing error, the blades of the
pump impeller in the torque converter may detach, causing damage to the
torque converter and potential loss of motive power.
因為生產的瑕疵導致泵浦葉輪的葉片有可能脫落導致扭力轉換器損壞並失去動力

Loss of motive power while driving could increase the risk of crash.
在行駛中失去動力有可能造成危險

Replacement parts are presently being arranged with anticipated availability
in Australia in the first half of 2019.
澳洲將於2019年上半年開始更換相關零件

Toyota dealers will remove and replace the CVT and torque converter on all
affected vehicles, which will take approximately 10 hours to complete.
Toyota經銷商將會更換CVT變速箱與扭力轉換器大約需要10小時

This will be carried out free of charge.
完全免費

There have been no incidents or injuries in Australia as a result of this
condition.
在澳洲還沒有任何事故或是傷害因此發生

For further information, please contact the Toyota recall campaign helpline
in 1800 987 366.
請洽Toyota經銷商獲得更多資訊

Q1. What Toyota models are involved?
什麼車型?

A1. Certain all-new Toyota 2.0L Petrol Engine Corolla hatchback vehicles
equipped with the new Direct Shift-CVT are involved.
2.0自然進氣汽油引擎配CVT變速箱的Auris

Q2. How many vehicles are involved?
多少數量?

A2. Approximately 2,640 Toyota vehicles are involved in Australia. See the
table below.
澳洲大約有2640台

Q3. What was the production period of the involved vehicles?
什麼時候生產的?

A3. The involved vehicles were produced between August 2018 and October 2018.
2018年8月~2018年9月

Q4. Are Corolla hatchback hybrid models involved in this recall?
油電版有召回嗎?

A4. No, Corolla hatchback hybrid models use a different transaxle and are not
affected.
沒有,油電版使用不同的變速箱

Q5. What is the condition?
什麼狀況?

A5: The vehicles involved are equipped with a Continuously Variable
Transmission (CVT) assembly that uses a pump impeller and transmission oil in
the torque converter to transfer engine power from the engine to the
transmission. There is a possibility that, due to an error in the
manufacturing process at the facility where the torque converters were
assembled, some of the blades of the pump impeller in the torque converter
may have been inadequately assembled to the pump impeller. If the vehicle is
frequently operated in higher load conditions, such as under rapid
acceleration from a low speed, the blades could detach from the pump
impeller, leading to damage to the torque converter and potentially a loss of
motive power. Loss of motive power while driving could increase the risk of
crash.
這車配備的CVT變速箱使用一個泵浦葉輪與變速箱油在扭力轉換器中將引擎動力傳輸出來
因為生產的瑕疵導致這個泵浦可能沒裝好
如果車輛經常重負載譬如從極低速急加速
葉片可能會從葉輪上脫落導致扭力轉換器損壞並可能失去動力
在行駛中失去動力有可能造成危險

SQ. Is a torque converter a unique part to the Direct Shift-CVT?
扭力轉換器是這顆變速箱獨有的嗎?

A: Torque converters in general are used for automatic transmissions (AT) and
other CVTs, however, the affected torque converter in this recall is used in
the Direct Shift-CVT only.
扭力轉換器廣泛使用於傳統自排變速箱與其他CVT變速箱
但是這項召回僅止於這顆變速箱

Q6. Are there any symptoms/warnings before the condition appears in a vehicle?
事前會有徵兆或是警告嗎?

A6. No. However, if this condition occurs, guests may experience noises from
the transmission.
不,但是發生時也許會聽到變速箱有異音

Q7. What does the remedy involve?
要如何補救?

A7. For all involved vehicles, Toyota Dealers will replace the CVT and torque
converter at no cost.
包含在內的所有車輛
經銷商將會免費更換變速箱與扭力轉換器

Q8. What is Toyota going to do?
Toyota會怎麼做?

A8. Toyota Dealers will personally notify owners of affected Toyota vehicles
to outline the recall.
Expected commencement timing is the first half of 2019.
Toyota Dealers will perform required rectification FREE OF CHARGE to the
vehicle owner.
經銷商會一個一個通知召回
預計在2019年上半年開始
完全免費

Q9. How long will the repair take?
這項更換要花多久時間?

A9. Once parts are available, the repair will take approximately 10 hours.
However, depending upon the Dealer’s work schedule, it may be necessary to
make your vehicle available for a longer period.
如果有零件的話大約需要10小時
但也要看總代理的排程而定
可能會需要您留車久一些

Q10. Does this condition affect other Toyota models?
這個狀況會影響到其他的Toyota車型嗎?

A10. No other Toyota models in the Australian market and involved in this
campaign.
澳洲市場沒有其他車型受影響

Q11. Globally this recall affects C-HR models, is the C-HR affected in
Australia?
全球召回包含C-HR
澳洲的C-HR會被召回嗎?

A11. The C-HR vehicles in Australia are not involved since they are not
equipped with the Direct Shift-CVT and therefore do not use the affected
torque converter.
澳洲的C-HR不是用這顆變速箱所以也不是用這個扭力轉換器
(台灣的也不是)

Q12. What if an owner has additional questions or concerns?
如果車主有其他問題?

A12. Owners with additional questions or concerns are asked to please contact
their local Toyota Dealer in the first instance or the Toyota recall campaign
helpline on 1800 987 366. Please quote your 17-digit Vehicle Identification
Number (VIN).
請洽當地經銷商
並請告知您的17位數VIN

Q13. Where can I find my VIN?
怎麼找到我的VIN

A13. For information on how to find the VIN position specific to your
vehicle, please search “vehicle identification number” in the alphabetical
index at the rear of your Owner’s Manual.
請查閱車主手冊裡面的【vehicle identification number】

心得:

以目前的銷售量來說
發生第二例以上確實已經不能說是個案
不過看來並不是設計上的瑕疵
而是某個批次的組裝瑕疵

Toyota也很快地進行召回
先上市的澳洲當然先召回
接下來就看和泰怎麼說

順道一提的是其他社團刪文的事請不要賴到我身上
那跟我一點關係都沒有
我管理的社團還是我先發布相關訊息的

炸引擎那個也是在我們社團先發表資訊的
我還很熱心的要去幫他看車子的狀況
可惜他沒有讓我去
所以現在依然卡在車主堅持沒有涉水
但是原廠堅持進氣管內有水痕拒絕保固

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